Shena‘ Young brings a variety of IT experiences to the University. In her current role at Toyota Financial Services, and is responsible for IT support services. Ms. Young holds a Master’s Degree in Information Technology from American InterContinental University and a Bachelor of Science Degree in Management from Baker University. Ms. Young holds several certifications: PMP (Project Management Professional), ITIL Foundation; ITIL Service Capabilities: Operational Support and Analysis; Service Offerings and Agreements; Release Control and Validation; and Planning Protection and Optimization, as well as CompTIA A+.
Ms. Young also brings over 8 years of teaching experience at the secondary education level. Her practical and learned experiences are of great value in her teaching.